How do I return an item?
Original sales receipt must accompany returns.
We accept returns for exchange or refund within 30 calendar days after delivery of the product.
After 30 calendar days, at our sole discretion, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition".
Definition of new, unaltered and unused condition is:
- Without showing signs of wear or damage in any way.
- Within 30 calendar days of the delivery date (after 30 days no returns are allowed).
- Must not be a special order or a custom order.
- Unless otherwise noted that it cannot be returned, or if a different return policy period is noted in an item's description.
If an item is received damaged or is incorrectly shipped by us, please contact Customer Support immediately.
Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent upon receipt and inspection of the item(s).
Again, you MUST contact us within 30 days if you intend to return ANY item sent from our store. Items returned to us AFTER 30 days and WITHOUT contacting us, will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault.Cover Girl Canvas & Upholstery
3607 Shoreland Dr.
Buford, GA 30518